Quality Management... Reimagined
Predictive Quality Management (PQM) is a strategic framework, providing a structured approach to reimagine and/or refresh your existing business processes, implement, and manage the ‘quality’ of those business processes that support and enable the capability to fulfill the mission of the Enterprise.
PLAN
Quality Management System
DO
Quality System
CHECK
Quality System Measurement
ACT
Quality Management
Plan
Responsible Management must ensure that essential capabilities are defined and described within standard work process, to enable the creation of the results that are required to fulfill the Enterprise Mission.
Do
Responsible Management must ensure that skilled, trained and competent people are deployed in adequate numbers to execute business work processes to achieve the required results.
People + Process = Results
Check
The capability for systemic measurement is essential for understanding and management control.
Datasets are captured, curated, organized, and transformed, through enabling technology, to provide the insight for management decisions.
Act
Systemic constraints must be addressed as a priority because they are what define the limits of your success.
Constraints must be acknowledged and managed to ensure the Mission of Enterprise is realized, and to enable a future Vision to become a possibility as a result of management control.
